Introduction to SSW Helping Skills

This course is an introduction to theory and skills related to communication, the helping
relationship and the helping process for SSW practice. Students explore and apply
evidence-based interpersonal communication skills within helping relationships. Students will
learn and apply the use of active and reflective listening skills, empathy, and non-verbal and
verbal communication skills that promote respectful and genuine professional helping
relationships with diverse people. Students are invited to engage in self-reflection to explore
their own values, beliefs and behaviours that impact on the development of helping skills.