Course Login Instructions And FAQ

OntarioLearn is a consortium of institutions devoted to the development and delivery of high-quality, accessible, student-centred online learning opportunities, with Sault College being one of the member institutions.

Review our frequently asked questions below to learn more about our OntarioLearn courses including computer requirements,  technical support,  logging in,  withdrawing,  placements, and more.

What is OntarioLearn?

OntarioLearn is a consortium of Ontario colleges that offer online courses. As a member of OntarioLearn, Sault College develops and delivers courses to be offered over the Internet. You can register for all of the courses offered via OntarioLearn at Sault College.

What Technical Support is Available?

The Technical Support Team is available 24 hours a day, 7 days a week to assist you with any technical issues.  For more information, please visit   the OntarioLearn Help Desk online.

What is a platform? Why are there different types?

A platform refers to the type of software your course is written in. It's important to know which one your course is written in, in the event that you may take more than one course at a time or from term to term. Knowing the platform can help avoid confusion. The available platforms are Blackboard, and D2L. Please go to www.ontariolearn.com/help and click on Check Browser.  Choose the platform for your course. This will ensure that your computer is ready to handle the online course.
 

What computer hardware and software do I need to participate in an online course?

Visit the OntarioLearn Help Desk online for the most up-to-date information.
 

How much do I need to know about computers to take an online course?

You should be able to confidently access the Internet. You should be familiar with your Windows software. You will need to be comfortable using a word processing package so that you may prepare your assignments. Some accounting programs require the use of a spreadsheet. Many computer courses note specific prerequisite requirements to be able to comfortably take the course. If you are unsure, please contact us.

If  I am unsure about the concept of online learning, can I get more information?

Please contact the OntarioLearn coordinator at ontariolearn@saultcollege.ca for more information.
 

Can I access the computers at Sault College?

Computer access is available at the College for sending and receiving assignments,  e-mail and chat access.

Please note:    Software cannot be downloaded or installed, nor can data be saved on any College computer system. Computers are monitored regularly. If your course requires specific software packages, you will require access to a non-College computer system.
 

What courses are available?

OntarioLearn offers a wide variety of courses. Some are general interest courses such as "Westerns: A Study in the Film Genre" and some are specific to a field of study such as "Human Resource Management."  Some courses will give you a Sault College credit toward a particular program of study - this may help you jump-start a particular certificate or diploma program.

Please note: some courses have prerequisites. These are listed with the course information. You can register for any OntarioLearn course at Sault College.
 

What if I can't find the course I'm looking for? 

It is possible it may still    be available. We select a number of courses, but there are others we may not have anticipated a demand for. Email ontariolearn@saultcollege.ca and we will start a search for your request. You can also visit OntarioLearn for a complete listing.  You can register for any OntarioLearn course at Sault College.
 

What about equivalencies toward Sault College programs? How does that work? 

A number of courses have equivalencies listed following the course. These equivalencies are being updated on a continuous basis. These are most valuable when you are considering entering or completing a Sault College program and would like to take a web-based course or two because of a busy schedule. If you do not see an equivalency noted next to a course that you believe may be relevant to a particular certificate or diploma, contact us. We'll be happy to research it for you. 
 

How do I identify myself with a learning accommodation?

Contact your OntarioLearn Coordinator at ontariolearn@saultcollege.ca immediately, if you have a documented learning accommodation.
 

What should I do after I have logged in for the first time? 

It is strongly recommended that you explore the delivery platform for each of your courses. The Getting Started section in your course will provide all the information you will need to work through your course. 
 

Do I have to log on at certain times? 

You may log on whenever you wish. The server functions 24 hours a day. Check your course outline and instructions from your instructor to see if a specific schedule has been set for online chats (see next question) or for due dates for assignments.
 

How do I communicate with my instructor or other students? 

Communication is through email, discussions, or "chat."  You may send a message to your instructor or to another student. Some instructors will arrange a "chat" time. In the chat mode, the instructor and students talk online in real time. 
 

What if I decide I do not wish to take the course after I have registered? 

If you wish to withdraw from a course, you must let the Continuing Education team in the Registrar’s Office know of your intent to withdraw. You can contact the Registrar’s Office at conedregistration@saultcollege.ca
 

May I transfer to another course? 

You may transfer to any other course prior to noon on the withdrawal deadline. Any fee adjustments will be made at the time of transfer. 
 

How do I get a tax receipt?

Your Income Tax Receipt (T2202A) will be available to you through the Sault College Student Portal mySaultCollege    mid-February for eligible courses taken in the previous year. If you are experiencing difficulty accessing mySaultCollege, please use Firefox internet browser.
 

How do I receive my final grade?

Your instructor submits your final grade to Sault College once it is calculated. You can view your final grade report on the Student Portal    mySaultCollege.   Instructors must post grades within 3 weeks of the end date of your course.
 

What do I do if I am having difficulty? 

If you are having technical difficulties, get in touch with the OntarioLearn Help Desk right away. Technical assistance is available 24 hours per day, 7 days a week with an online Chat  . If you are having difficulties with your course content, contact your instructor as soon as possible!.
 

Who do I contact at Sault College if I have problems that cannot be worked out with my instructor? 

Contact the OntarioLearn Coordinator  by email ontariolearn@saultcollege.ca.
 

What if the course requires lab work, field work or a clinical practicum? 

If your course requires fieldwork or a clinical practicum, we would be happy to work with you to explain how you can set this up. Email us at ontariolearn@saultcollege.ca.
 

When does this course end? What happens at that time? 

The end date will be provided on the course information page and the registration confirmation information provided at the time of registration. At the end of that day, access to the course and the server will be unavailable. 
 

What if the course has an exam?

Some courses have mid-term exams and/or final exams. Your course schedule and course outline will usually list this. If it does not, ask your instructor.  Generally, examinations are offered online. 
 

Important Contacts

Sault College Registrar's Office
To register, phone:   705-759-2554 ext. 5300 

OntarioLearn Coordinator 
Email: ontariolearn@saultcollege.ca 
 

Contact Us

Sault College Registrar's Office
To register, phone:   705-759-2554 ext. 5300 

OntarioLearn Coordinator 
Email: ontariolearn@saultcollege.ca